Comments on: Keeping Commitments Day 14 of The 28 Days to Better Selling http://www.closingbigger.net/2009/05/keeping-commitments-day-14-of-the-28-days-to-better-selling/?utm_source=rss&utm_medium=rss&utm_campaign=keeping-commitments-day-14-of-the-28-days-to-better-selling Social Media Speaker Shane Gibson's Sales and Social Media Podcast and Blog is a blog and sales and social media training podcast and leadership blog devoted to celebrating and creating big deal closers in every industry. Tips on Social Media, iPhone podcast compatible for the mobile sales professional. Discover many other ways you can enhance your ability to close big deals, master complex sales challenges, and build client relationships. Mon, 06 Feb 2012 11:16:00 +0000 hourly 1 http://wordpress.org/?v=3.2.1 By: Shane Gibson http://www.closingbigger.net/2009/05/keeping-commitments-day-14-of-the-28-days-to-better-selling/comment-page-1/#comment-2785 Shane Gibson Sun, 07 Jun 2009 20:04:16 +0000 http://www.closingbigger.net/?p=391#comment-2785 @Harry. This makes sense. Upfront the key is to work on managing client expectations. This may mean you lose the odd deal because you won't say yes to crazy deadlines or un realistic demands but it will also mean less time spent on fixing client problems. That same time can be spent on proactively selling and servicing key accounts. @Harry.

This makes sense. Upfront the key is to work on managing client expectations. This may mean you lose the odd deal because you won’t say yes to crazy deadlines or un realistic demands but it will also mean less time spent on fixing client problems. That same time can be spent on proactively selling and servicing key accounts.

]]> By: Shane Gibson http://www.closingbigger.net/2009/05/keeping-commitments-day-14-of-the-28-days-to-better-selling/comment-page-1/#comment-5919 Shane Gibson Sun, 07 Jun 2009 20:04:00 +0000 http://www.closingbigger.net/?p=391#comment-5919 @Harry. This makes sense. Upfront the key is to work on managing client expectations. This may mean you lose the odd deal because you won't say yes to crazy deadlines or un realistic demands but it will also mean less time spent on fixing client problems. That same time can be spent on proactively selling and servicing key accounts. @Harry.

This makes sense. Upfront the key is to work on managing client expectations. This may mean you lose the odd deal because you won’t say yes to crazy deadlines or un realistic demands but it will also mean less time spent on fixing client problems. That same time can be spent on proactively selling and servicing key accounts.

]]> By: Harry http://www.closingbigger.net/2009/05/keeping-commitments-day-14-of-the-28-days-to-better-selling/comment-page-1/#comment-2761 Harry Tue, 02 Jun 2009 20:37:40 +0000 http://www.closingbigger.net/?p=391#comment-2761 1) Have you lost business in the past due to you or your company missing client commitments? A:Yes 2) What are the most common areas in your sales and service process where commitments could be broken? A: Not being able to deliver a project on time. 3) What could you do to improve your ability to keep commitments and exceed your client and prospect expectations? A: Increase staff to improve project completion turnaround time We usually rock on two out three of the following Time Price Quality Eg: If we offer completion before the deadline, the project can either cost more because of more manpower is required or we cut corners and it effects quality. We might take longer to complete a project but I clients are getting top end brands and workmanship (Quality) and a very competitive Price. I think its possible for one of the three to suffer. Not always, but sometimes. Dunno if that makes sense? 1) Have you lost business in the past due to you or your company missing client commitments?
A:Yes

2) What are the most common areas in your sales and service process where commitments could be broken?
A: Not being able to deliver a project on time.

3) What could you do to improve your ability to keep commitments and exceed your client and prospect expectations?

A: Increase staff to improve project completion turnaround time

We usually rock on two out three of the following
Time
Price
Quality

Eg: If we offer completion before the deadline, the project can either cost more because of more manpower is required or we cut corners and it effects quality. We might take longer to complete a project but I clients are getting top end brands and workmanship (Quality) and a very competitive Price. I think its possible for one of the three to suffer. Not always, but sometimes.

Dunno if that makes sense?

]]> By: Harry http://www.closingbigger.net/2009/05/keeping-commitments-day-14-of-the-28-days-to-better-selling/comment-page-1/#comment-5918 Harry Tue, 02 Jun 2009 20:37:00 +0000 http://www.closingbigger.net/?p=391#comment-5918 1) Have you lost business in the past due to you or your company missing client commitments? A:Yes 2) What are the most common areas in your sales and service process where commitments could be broken? A: Not being able to deliver a project on time. 3) What could you do to improve your ability to keep commitments and exceed your client and prospect expectations? A: Increase staff to improve project completion turnaround time We usually rock on two out three of the following Time Price Quality Eg: If we offer completion before the deadline, the project can either cost more because of more manpower is required or we cut corners and it effects quality. We might take longer to complete a project but I clients are getting top end brands and workmanship (Quality) and a very competitive Price. I think its possible for one of the three to suffer. Not always, but sometimes. Dunno if that makes sense? 1) Have you lost business in the past due to you or your company missing client commitments?
A:Yes

2) What are the most common areas in your sales and service process where commitments could be broken?
A: Not being able to deliver a project on time.

3) What could you do to improve your ability to keep commitments and exceed your client and prospect expectations?

A: Increase staff to improve project completion turnaround time

We usually rock on two out three of the following
Time
Price
Quality

Eg: If we offer completion before the deadline, the project can either cost more because of more manpower is required or we cut corners and it effects quality. We might take longer to complete a project but I clients are getting top end brands and workmanship (Quality) and a very competitive Price. I think its possible for one of the three to suffer. Not always, but sometimes.

Dunno if that makes sense?

]]> By: Twitted by gresco http://www.closingbigger.net/2009/05/keeping-commitments-day-14-of-the-28-days-to-better-selling/comment-page-1/#comment-2759 Twitted by gresco Tue, 02 Jun 2009 12:39:17 +0000 http://www.closingbigger.net/?p=391#comment-2759 [...] This post was Twitted by gresco - Real-url.org [...] [...] This post was Twitted by gresco – Real-url.org [...]

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