Podcast – Helping salespeople get smarter with digital assistants and technology

Podcast: Play in new window | Download

Amacus

Amacus

Today’s podcast is with sales technology thought leader John Cousineau who is President of Innovative Information the creators of Amacus.  John and I have had a number of coffee chats and debates around why and how to use technology and social media to improve sales performance and customer experience. The nexus of sales and social media seems to be happening in the CRM and Social CRM space.  The question is it happening fast enough and making things more efficient or is it just giving sales people more buttons and buzzwords to worry about.

January 7, 2010 · Filed Under * Sales Podcast, Internet Marketing and SEO, iPhone Podcasts, Marketing and PR, social media, social media podcast, social media tips, social media training

Comments

  • http://www.ubervu.com/conversations/www.closingbigger.net/2010/01/sales-crm-scrm-technology-podcast/ uberVU – social comments

    Social comments and analytics for this post…

    This post was mentioned on Twitter by shanegibson: New Podcast: Helping sales people get smarter with digital assistants and technology http://ow.ly/TMFF interview with @jcousineau…

  • http://www.bizsugar.com/story/19549 BizSugar.com

    Social Media Podcast Social CRM and Digital Sales Assistants by @shanegibson…

    Today’s podcast is with sales technology thought leader John Cousineau who is President of Innovative Information the creators of Amacus. John and I have had a number of coffee chats and debates around why and how to use technology and social media to…

  • http://bettercloser.com/ Bill Rice

    Shane,

    Interesting podcast.

    I definitely believe in your philosophy of technology for technology/features sakes is useless–even distracting. In fact, we just had that exact discussion on the Kaleidico blog.

    I also believe in the merging of social media monitoring and social CRM very quickly.

    Great work. I always enjoy it.

  • http://bettercloser.com Bill Rice

    Shane,

    Interesting podcast.

    I definitely believe in your philosophy of technology for technology/features sakes is useless–even distracting. In fact, we just had that exact discussion on the Kaleidico blog.

    I also believe in the merging of social media monitoring and social CRM very quickly.

    Great work. I always enjoy it.

  • Shane Gibson

    @Bill Rice I will check out the Kaleidico blog. John always gets me thinking.

  • Shane Gibson

    @Bill Rice I will check out the Kaleidico blog. John always gets me thinking.

  • http://www.discountpersonalfinancebooks.com/ best personal finance books

    best personal finance books…

    You can also find some great DVD s from the book writers. I have found these to be very helpfull….

  • http://www.waterhousegroup.com/ Steve Waterhouse

    Technology is so powerful you can't avoid using it. We have recently hired others to help us with some of it. Nothing like elance.com to find the resources you need to eliminate your excuses.