Sales Podcast - Closing Bigger Sales Podcast and Blog - Radio Interview Episode 2 with Minto Roy on Careers Today
Today’s sales podcast was recorded in studio at Careers Today radio show on 1040 CFUN here in Vancouver. The Host Minto Roy interviewed me on the topic of sales performance systems, training, coaching, and of course closing bigger deals and landing larger clients.
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Get focused, think bigger, and close bigger!
Shane Gibson
This sales podcast is presented by Shane Gibson.
Shane Gibson is the author of Closing Bigger the Field Guide to Closing Bigger Deals and President of Knowledge Brokers International Systems Ltd. a leading sales performance and leadership development organization. Shane divides his time between his entrepreneurial projects, speaking at major conferences and mentoring salespeople and entrepreneurs.
Quick Links:
Sales Training Canada
Sales
Training South Africa
Sales Training Boot Camps Vancouver
Complete Sales Action System
Managing Complex Business
Relationships System
Sales Podcast Entry - Time and Priority Managment - The ABC’s of Targeting
Today’s sales podcast is on the ABC’s of targeting and time and priority management. One of the biggest challenges we have as big deal closers when chasing opportunities and selling to big companies is that we can get distracted by the little things. In this sales podcast we will go through a brief exercise that will help us regain our immediate focus and close bigger!
Click here to download this podcast now or subscribe to this podcasts RSS feed by chosing one of the options on the right navigation bar.
Get focused, think bigger, and close bigger!
Shane Gibson
This sales podcast is presented by Shane Gibson.
Shane Gibson is the author of Closing Bigger the Field Guide to Closing Bigger Deals and President of Knowledge Brokers International Systems Ltd. a leading sales performance and leadership development organization. Shane divides his time between his entrepreneurial projects, speaking at major conferences and mentoring salespeople and entrepreneurs.
Quick Links:
Sales Training Canada
Sales
Training South Africa
Sales Training Boot Camps Vancouver
Complete Sales Action System
Managing Complex Business
Relationships System
Subscribe in iTunes to this Sales Podcast
Field Sales Training and Development Calls - Sales Blog and Podcast Entry
An excerpt from the Complete Sales Action System
New salespeople need lots of one-to-one sales training and experienced people need to be “tuned up” from time to time. One of the best ways to accomplish the above is with Field Sales Training and Development Calls. Here are a few suggestions.
Half to a full day
A 20 minute call with someone is not enough time to get into the flow. Try and give the salesperson a full day or at least a half an day. This gives you a fair look at the person and it also gives both of you the time to uncover deeper issues or the time to begin implementing new ideas.
Why am I going?
Just as you suggest to your salespeople, you have to have objectives if you are going out on the call. They could be one or more objectives similar to the following:
1. Develop rapport with the salesperson
2. Teach certain skills
3. Monitor progress
4. Introduce and educate on new products or services
5. Provide support
6. Try and discover why performance is down
7. Find out why this person is such a strong performer.
Why am I Here?
Before the salesperson makes the call makes sure he/she has certain objectives in mind. If you know what the salesperson is attempting to achieve, it is easier to assess, support and train. In the case of in store sales training, or in a showroom at a dealership, or in an office or a bank the above two points on knowing why would still pertain.
E.g. As a customer is walking towards a showroom, the salesperson could quickly let you know his/her objectives.
Sales Training or Selling
If your main objective for the morning is to train the person then do not butt in and take over if the salesperson is not doing too well.
Let the salesperson do it
Let the salesperson handle the sales call. Be aware that if you are with the salesperson he or she will be a bit uncomfortable and probably not perform at his/her normal level. By letting the salesperson handle the call or situation, you show confidence in him/her and you also demonstrate your commitment to training and developing his/her sales skills.
The exceptions to this rule are:
a) You don’t want to risk a large transaction. If a salesperson is in the middle of losing a large transaction because of lack of skills, why is he/she handling this account at this time? All rules are made to be broken under special circumstances. If you see a big transaction going out the door and you cannot afford this, jump in and save it. Afterwards apologize to your salesperson, explain why you did it, and review what you both learned from this experience.
b) Agree in advance. This is where you let the salesperson know you will handle the call to demonstrate what to do.
Review
After the call, do the following:
1. Ask the salesperson what went well. Listen to the feedback, suggest a few other areas where you felt it went well and agree with the salesperson on his/her points if appropriate.
2. Now ask the salesperson where and/or how he or she could have improved or been more effective. Listen! Most of the things you would have pointed out, a salesperson could probably tell you if you give him/her time. It is insulting and demotivating to be told something about yourself when you are about to admit it without the prompting. Once the salesperson is finished you can then expand on a few areas where you felt he/she could have been more effective.
3. Now ask the salesperson where he/she could see future or new opportunities with this client and then add your own.
4. Ask him/her to identify possible problems that could come up in the future and how to rectify them. Add your point of view.
The above 4 approaches let the salesperson feel accountable and respected and at the same time helps him/her take responsibility for the future.
Coach Feedback Form
Design a simple feedback form for the end of the day or for a specific meeting. Have the salesperson rate him/herself on a scale of 0 to 10 and explain his or her reasoning. Listen first before giving your opinion.
Also ask the salesperson how you could be more effective in the one-to-one sales training and development process. Listen!
Thank the Salesperson
Thank the salesperson for the day and re-cap the positives. Remember how often someone has suggested to you to do things differently and you defended, but a week later you saw the wisdom in the suggestion and changed your mind. Be patient.
This sales training blog entry is an excerpt from the Complete Sales Action System a 25 module sales system used by major banks, insurance companies, automotive manufacturers and dozens of other organizations in North America (Canada), South Africa. Written by Bill Gibson, The Complete Sales Action System is published by Knowledge Brokers International a sales and leadership development company with offices in Canada and South Africa. Quick links: sales training South Africa – sales training Canada
Quick Links:
Sales Training Canada
Sales
Training South Africa
Sales Training Boot Camps Vancouver
Complete Sales Action System
Managing Complex Business
Relationships System
Subscribe in iTunes to this Sales Podcast
Sales Blog Entry - Evaluating Sales Training Companies (From Training Magazine)
I read this article recently on evaluating sales training companies. It’s pretty straight forward but the bottom line is too many organizations focus on “price” and “adult learning” versus results and track record. If I was to developing a sales training RFP to screen potential vendors I would focus more on the ROI per training dollar and the longevity of the implementation and process. I like where Dave Stein has started here, in a future blog entry I’ll talk more about this process of developing a training RFP when selection sales training companies.
Why Doing It Wrong Will Cost You Millions (Training Magazine)
By Dave SteinSo you’ve decided to procure sales training for your organization. You’ve winnowed the possibilities down to a short list. What’s next? How do you decide which vendor is right for your organization? One of the many responsibilities that sales managers have is evaluating and selecting a sales effectiveness solutions provider (ESP), or a sales training company.
For many managers this is a daunting task. Most ESPs that have been in business for a while have more successful engagements than failures; therefore selecting the right ESP is a process of differentiating them on their characteristics and programs, then matching their capabilities with your needs. Read the rest of the article at trainingmag.com
Sales Podcast - Sales Blog Entry - Radio Interview on Closing Bigger with Shane Gibson - Part 5
[Download Part 5 of the March 28 Closing Bigger Sales Podcast MP3]
Sales Podcast - Sales Blog Entry - Radio Interview on Closing Bigger with Shane Gibson - Part 4
[Download Part 4 of the March 28 Closing Bigger Sales Podcast MP3]
Sales Podcast - Sales Blog Entry - Radio Interview on Closing Bigger with Shane Gibson - Part 3
[Download Part 3 of the March 28 Closing Bigger Sales Podcast MP3]
Sales Podcast - Sales Blog Entry - Radio Interview on Closing Bigger with Shane Gibson - Part 2
[Download Part 2 of the March 28 Closing Bigger Sales Podcast MP3]
Sales Podcast - Sales Blog Entry - Radio Interview on Closing Bigger with Shane Gibson - Part 1
This weeks Podcast has been broken down into five parts. You can either download them directly or subscribe by using one of the many sales podcast feed options on the right navigation bar. This interview was originally done in February 2006 on 650 CISL with Alanna Fero and Minto Roy with Careerstoday and PCMG Canada.
The focus of the interview was on:
- How to close bigger deals and clients
- What sales as a career choice has to offer
- Selling for non-sales types
- How to hire top sales people
- and the role of mentorship in developing top sales people
Here is the first segment (the rest will be posted as seperate blog entries):
[Download Part 1 of the March 28 Closing Bigger Sales Podcast MP3]
Shane Gibson is President of Knowledge Brokers International Systems Ltd. and author of Closing Bigger the Field Guide to Closing Bigger Deals and High Impact Mentorship - The Transformational Mentor’s Field Guide. e-mail shane@kbitraining.com or call 604-331-4471. For more information on in depth mentorship and personality style assessments visit http://www.kbitraining.com/mentorshipguide.html
Sales Training Canada
Sales
Training South Africa
Sales Training Boot Camps Vancouver
Complete Sales Action System
Managing Complex Business
Relationships System
Subscribe in iTunes to this Sales Podcast
Upcoming Sales Podcasts – From Shane Gibson co-author of Closing Bigger the Field Guide to Closing Bigger Deals.
My flight is delayed this morning so while I was sitting here at the Vancouver International Airport I thought I would make a quick entry to keep you updated with what We’ve been up to.
It has been a couple weeks since my last sales blog or sales podcast entry at ClosingBigger.net. Later this week we will have some great new sales podcasts available for you. I’m headed down to Sao Paulo, Brazil to speak at the World Summit for Youth Entrepreneurs. There will be 1200 delegates from 70 countries attending. You can read more about the summit at http://wsye.wtuglobal.org . I will be speaking on Closing Bigger Deals from a Global Perspective. If all of the technical aspects come together as they should I will be posting the entire keynote seminar here by the end of the week in MP3 / Podcast format.
I will also be posting a five part sales podcast which was originally a radio interview on 650 CISL with Minto Roy and Alanna Fero from Careers Today.
Think Big and Close Bigger!
Shane Gibson
co-author of Closing Bigger - the Field Guide to Closing Bigger Deal
President of Knowledge Brokers International Systems Ltd.
shane@closingbigger.com
http://www.kbitraining.com
http://www.closingbigger.com












